The systems behind electric mobility are complicated. The experience should not be. I bring product, engineering and design together so that every technical decision becomes something useful, understandable and dependable for the customer.
Examples from a connected ecosystem spanning vehicle software, mobile applications, backend platforms and the energy grid.
Charging should never leave the driver guessing. By connecting live vehicle data with pricing information, we turned a complex backend calculation into a simple answer at exactly the moment it matters.
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Useful data does more than describe what happened. It helps drivers understand the charging power now, how the curve is expected to develop and when the target state of charge will be reached. Live data and prognosis turn uncertainty into control.
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A diagnostic agent brings vehicle, charger and backend signals together, detects anomalies in a charging session and turns technical evidence into a probable cause, supporting evidence and a recommended next action.
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Plug and Charge direct pay turns the vehicle into a trusted payment credential. Drivers connect, charge and leave while authentication and payment happen securely in the background.
Over the past year, I enabled the entire team to work with AI and developed a practical process for identifying specific roles and workflows that can be augmented or handled by agents. The goal is not automation for its own sake: each use case starts with a real bottleneck, keeps accountable human judgment where it matters, and is measured by quality, speed and customer impact.
Identify repetitive, evidence-rich workflows with clear pain points, decision boundaries and measurable outcomes.
Define the agent's data, tools and permissions, the human review points, and the handover when confidence is low.
Use representative cases, evaluations and expert review to compare quality, lead time and consistency with the current process.
Turn successful patterns into reusable components and feed production outcomes back into prompts, tools and evaluations.
Agents classify and enrich incoming cases, retrieve relevant product and vehicle context, draft consistent responses and route uncertain or sensitive tickets to the right expert.
Agents correlate software defects with logs, telemetry and field patterns, identify similar known issues, support prioritization and maintain a continuous feedback loop from customer symptom to engineering action.
Servant leadership means being part of the team, not standing above it. I challenge assumptions, connect new possibilities to practical value, and take responsibility for turning ideas into results. I give software developers, function owners, and product owners clear direction and shared goals, remove obstacles, and create the freedom for them to develop their own solutions with maximum autonomy. I measure success by what the team improves for people and products.
Question familiar answers and connect new possibilities to real customer and business value.
Set direction and outcomes, work alongside the team, and remove the obstacles that slow good decisions.
Give people maximum autonomy in how they solve the problem and judge success by what improves for customers and products.
I am at my best when I can absorb new perspectives, imagine what could be better and move decisively from possibility to progress. These qualities shape how I learn, collaborate and lead.
Learning gives me energy. I enjoy going deep, asking better questions and helping new knowledge travel through the team.
I set a high bar for myself and turn ambition into consistent, tangible progress—not activity for its own sake.
I create a clear picture of what could be and translate that future into choices people can act on today.
I believe ideas become valuable through action. I help teams start, learn quickly and build momentum around what matters.
Behind the drive and curiosity is a simple commitment: stand by people, bring constructive energy into the room and believe that difficult problems can be solved together.
More than a decade building and scaling mobility products across Europe, the US and China.
BMW Group · Munich, Germany
BMW of North America · New York City, USA
BMW of North America · New York City, USA
BMW Group · Munich, Germany
BMW, BMW Brilliance and Bertrandt · Germany, China and USA